Frequently Asked Questions

Everything you need to know about your Eloria Beauty experience.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. As soon as your beauty essentials ship, we will send a tracking link so you can follow your package's journey to your doorstep.

Are Eloria Beauty products cruelty-free?

Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and we do not test on animals at any stage of product development.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

What is your return policy?

We want you to love your glow. If you are not completely satisfied, you can return unused or gently used products within 30 days of purchase for a full refund.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Do you offer international shipping?

Yes, Eloria Beauty ships to over 50 countries worldwide. Shipping costs and delivery timelines will be calculated automatically at checkout based on your destination.